(716) 780-4533
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GREATER BUFFALO
VETERINARY EMERGENCY CLINIC
4821 Genesee Street
Cheektowaga, NY 14225

Patient Center

patientcenter

Here you’ll find everything you need about Greater Buffalo Veterinary Emergency Clinic and how we can help you.  We have online forms for faster check-in at our Cheektowaga veterinary emergency facility, and information for new patients, including what to expect in your visit.

whattoexpect

When you are looking for a veterinary emergency care clinic you should be able to count on superior care and excellent service. We at Greater Buffalo Veterinary Emergency Clinic in Cheektowaga NY have assembled an expert team of veterinary professionals to bring you the best possible urgent and emergency care for your pet. We have a state of the art veterinary facility which is clean, comfortable, and efficient. Call (716) 839-4043 to let us know the nature of the emergency and estimated time of arrival, so we can better prepare for your pet’s emergency.

Once here, a skilled emergency technician will evaluate your pet to assess the nature and severity of the emergency. If your pet’s condition is judged to be critical, they will be rushed into treatment ahead of other animals with less severe emergencies. You may also experience times when your pet’s situation is less urgent and other, more critical, pets are seen ahead of yours. We will do all we can to treat your pet quickly and compassionately.

Bring in any of your pet’s available medical history when you come to Greater Buffalo Veterinary Emergency Clinic. Let us know the name of your regular veterinarian so that we can send them your pet’s emergency records for appropriate after-care and follow-up. Let us know everything that you think may be important about the current emergency. Our highly trained doctors and staff will work with whatever information you have, to diagnose and treat your pet appropriately.

onlineforms

Greater Buffalo Veterinary Emergency Clinic offers our patient forms online so you can complete them in the convenience of your own home or office.

If you do not already have Adobe Acrobat Reader installed on your computer, Click Here to download for free.
Download the necessary form, print it out and fill in the required information.
Bring the completed form(s) with you on your visit.
Alternatively, fax us your printed and completed forms at (716) 839-3256 with a note estimating time of arrival.

Patient Admission Form

This lets us record the pet and owner information into our management software so that we can effectively and efficiently provide the service your pet deserves!

Download & Print Form

Request for transfer of medical records

This lets us send your pet’s medical history to additional veterinarians if you choose.

Download & Print Form

Patient Referral Form

Download & Print Form

paymentoptions

Emergencies strike when least expected. Besides the emotional toll of your concern for your pet, there is the unexpected cost involved with diagnosing and treating the emergency to consider. Emergencies are stressful, and we recognize that you need to feel comfortable and in control of a difficult situation. In order for you to make the most informed financial decision, we are including information on our payment policies.

1. Emergency and exam fees are charged for each patient.
This covers the initial exam and consultation with the attending veterinarian. Note that your regular veterinarian may have your pet transferred to us for overnight or weekend critical care. Our costs are in addition to the fees you pay to your own veterinarian, and are to be paid separately to Greater Buffalo Veterinary Emergency Clinic.

2. Additional fees are charged for services and diagnostic tests as determined by your pet’s condition.
You will be given an approximate fee estimate prior to any treatment. Note that conditions may change rapidly, resulting in actual costs that may be greater or less than our best estimate.

3. A deposit is required prior to hospitalization or major procedure.
Again, you will be provided with our best fee estimate. Changes in your pet’s medical status may occur quickly in an emergency. We will make every effort to contact you for major decisions. If we cannot reach you, the attending veterinarian will use their best judgment for your pet’s well-being.

4. Payment is expected when services are rendered.
In order to focus on our patients’ needs, customer service and minimizing costs, we do not bill.

5. We accept cash, debit cards, credit cards (Visa, Mastercard, Discover), and approved checks.
All cards must be signed by the owner of the card.

6. Veterinary Emergency Clinic understands that not all of our pet owners are in a position to pay for an unexpected veterinary emergency at once.
So we offer our clients the ability to apply for special arrangements through the CareCredit program. It takes just 5 minutes to complete an application and, once approved, it will allow you to break down your payment into 6 monthly installments. You can either apply at our hospital, where we’ll call in your application over the phone for immediate approval, or find out more information and apply yourself online at: www.CareCredit.com.


Highlights of the Care Credit Program:

Low Monthly Payments

Interest Free for 6 Months
Determine Approval in a Few Minutes
No Annual Fees

Insurance For Your Pets

Another popular option for your pet is insurance coverage. To learn more, please visit the following pet insurance websites:

Going Home

Discharged pets should be picked up by 7:30 a.m., Monday through Friday.
This includes pets that are being transferred to their regular veterinarian for on-going care.

veterinaryresources

Greater Buffalo Veterinary Emergency Clinic is aware of the vast amount of information available on the internet. Our team has taken the time and evaluated the following sites. We trust the information the listed websites provide to you, our client, and member of our family.

Lost Dog?
www.LostMyDoggie.com

Lost Cat?
www.LostMyKitty.com

American Veterinary Medical Association
www.avma.org

American Animal Hospital Association
www.aahanet.org

American Board of Veterinary Practitioners
www.abvp.com

American College of Veterinary Internal Medicine
www.acvim.org

Association of American Veterinary Medical Colleges
www.aavmc.org

Center for Veterinary Medicine
U.S. Food and Drug Administration
www.fda.gov/cvm

The Pet Emergency Fund
an animal assistance organization that helps defray the cost of emergency veterinary care for owners.
www.PetEmergencyFund.org

American Kennel Club
www.akc.org

reach out to us

You can contact us through this website for non-medical questions. If your pet is currently experiencing an emergency, please call (716) 839-4043 immediately!

Contact Us

GREATER BUFFALO
VETERINARY EMERGENCY CLINIC

4821 Genesee Street
Cheektowaga, NY 14225
(716) 780-4533
(716) 839-3256

Open 24 hours per day, 7 days per week, including nights, weekends and holidays!